Privacy Policy

This Privacy Policy governs the manner in which Laptops 2 Kids collects, uses, maintains and discloses information collected from users of https://laptops2kids.co.uk. This privacy policy applies to the website and all products and services offered by Laptops 2 Kids.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

Personal information is information about yourself that we need to be able to identify you. This information includes your name, your email address and sometimes your telephone number and postcode.

We may also collect information about your visits to our website, for example how you accessed our website, where you accessed our website from and what you searched for on our website.

We use your personal data to:

• Provide you with products/services you have requested from us
• To notify you about changes to our service;
• To improve our website to ensure that content is presented in the best way for you and your computer;
• To help us with our work and activities so that we can make sure any advertising we send to you is relevant, if you have agreed to us sending you this;
• For our own administrative operations, for example, for research and statistics;
• To provide you with information about what we are doing, if you have agreed to receive this information.

CONTACT FORMS

We use contact forms to collect personal information from you that we need to be able to identify you. This information allows us to provide you with products/services you have requested from us. This information may include your name, your email address, telephone number and sometimes your postcode.

We do not use the information submitted through contact forms for marketing purposes unless you have explicitly given us permission to do so.

COOKIES

We use cookies on the website for our own internal purposes, to track how users navigate through the website. This helps us to evaluate and improve our website and our online services.

We use information derived from cookies in order to:

• Compile statistics on how our website is being used, which can help us to improve our website and online services.
• Facilitate users’ ability to navigate through the website.
• Ascertain whether the website is operating effectively.

WHO WE SHARE YOUR DATA WITH

We may have to share your personal information with other businesses and/or suppliers in order to provide you with products/services you have requested/ordered.

Where you have given us permission to contact you, we may pass on your information to our listed Laptops 2 Kids partners to contact you on our behalf.

If another party wants to invest in us or we are taken over by another party, we may need to share your personal information with them.

We may need to share your personal information for legal reasons.

HOW LONG WE RETAIN YOUR DATA

Any contact form entries we receive are deleted after 12 months. We keep donation records for 2 years.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

The rights you have under data protection law are:

• The right to access your personal information;
• The right to amend your personal information;
• The right to instruct us to delete your personal information;
• The right to restrict how we use your personal information;
• The right to object to us using your personal information;
• The right to use the personal information we hold to transfer this to other services;
• The right to complain to a supervisory authority if you think we are not using your personal information correctly; and
• The right to withdraw consent for us to use your personal data.

You may exercise any of your rights in relation to your personal information by contacting us by emailing laptops2kids@johnfinchcomputers.co.uk.

We will not use your personal information for marketing purposes without gaining your permission to do so. 

Our website may, from time to time, contain links to other websites. If you follow one of these links, please note that these websites will have their own Privacy Policies and that you will need to read these. Please make sure you read these policies before you submit any personal information to these websites.

You can request a copy of the personal information we hold about you at any time. If you would like a copy of some or all of your personal information, please let us know by sending an email to laptops2kids@johnfinchcomputers.co.uk.

WHERE WE SEND YOUR DATA

The personal information that we collect from you will not be transferred to, or stored, at a location outside the European Economic Area (“EEA”). 

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information to our website; any transmission is at your own risk. 

Once we have received your personal information, we will use strict procedures and security features to prevent unauthorised access.

In cases when we use external websites provided by other organisations such as Twitter, YouTube or Facebook, then we would ask you to consult their privacy policies.

Messages may be checked through an automated spam detection service. This may be located abroad.

OUR CONTACT INFORMATION

You can contact Laptops2Kids via the following methods:

Email: laptops2kids@johnfinchcomputers.co.uk

HOW WE PROTECT YOUR DATA

We use an SSL certificate in order to encrypt any data sent between you and the server. All administrators of this website are required to use strong passwords and two factor authentication in order to minimise any risk of unauthorised entry.

WHAT DATA BREACH PROCEDURES WE HAVE IN PLACE

In the case of a data breach we will inform the Information Commissioner’s Office (ICO) within 72 hours of the suspected breach. When we know information about a breach, we will provide this to individuals affected, together with advice to help them protect themselves from its effects.

INDUSTRY REGULATORY DISCLOSURE REQUIREMENTS

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your personal information has been processed in a way that does not comply with the GDPR. You can do so by calling the ICO helpline on 0303 123 1113 or via their website https://ico.org.uk/.